Privacy Policy

Your privacy and data protection are fundamental to our commitment to providing quality machine learning education.

TechMind - 3 Chome-2-1 Kasumigaseki, Chiyoda City, Tokyo 100-0013, Japan, Japan

+81 3-3597-8330 | info@hyralinwood.com

Data Protection Commitment and GDPR Compliance

At TechMind, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your personal data when you interact with our website and machine learning training programs. We comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and Japan's Personal Information Protection Act.

This Privacy Policy was last updated on September 18, 2025. We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Data Collection Information

What Personal Data We Collect

Contact Information

  • Full name and preferred name
  • Email address
  • Phone number (when provided)
  • Mailing address (for course materials)

Professional Information

  • Educational background
  • Professional experience
  • Career goals and interests
  • Course preferences and feedback

How We Collect Data

Direct Collection

  • Contact forms submission
  • Course enrollment applications
  • Email communications
  • Phone consultations

Automated Collection

  • Website analytics cookies
  • Browser and device information
  • IP address and location data
  • Usage patterns and preferences

Third-Party Sources

  • Social media integrations
  • Professional networking platforms
  • Marketing partners (with consent)
  • Public educational records

Legal Basis for Data Processing

Consent: When you voluntarily provide information through forms or communications
Contract Performance: To provide educational services and support
Legitimate Interests: For website analytics, security, and service improvement
Legal Compliance: To meet regulatory and tax obligations

Data Retention Periods

Active Inquiries

12 months from last contact or until resolved

Course Participants

7 years for educational records and certifications

Marketing Data

3 years or until consent is withdrawn

Analytics Data

26 months (Google Analytics standard)

Data Usage Explanation

Primary Uses of Personal Data

  • Provide educational services and course materials
  • Respond to inquiries and provide customer support
  • Issue certificates and track learning progress
  • Personalize learning experiences and recommendations
  • Send course updates and educational newsletters
  • Conduct research to improve our programs
  • Ensure website security and prevent fraud
  • Comply with legal and regulatory requirements

Data Sharing with Third Parties

We only share personal data with third parties in limited circumstances:

Service Providers: Email platforms, analytics tools, and payment processors operating under strict data protection agreements
Educational Partners: Accreditation bodies and industry certification providers (with your consent)
Legal Requirements: When required by law, court order, or to protect rights and safety

We never sell, rent, or trade your personal information to third parties for commercial purposes.

Marketing Communications

We may send you marketing communications about our courses and services if you have:

  • Explicitly consented to marketing communications
  • Enrolled in our courses or requested information
  • Provided consent through our website forms

You can unsubscribe from marketing emails at any time using the unsubscribe link or contacting us directly.

Analytics and Website Improvement

We use analytics tools to understand how users interact with our website and improve our services:

  • Track page views, session duration, and user journeys
  • Monitor device types, browsers, and technical performance
  • Analyze general geographic location for service optimization
  • Identify popular content and course interests

All analytics data is processed in aggregate form and does not identify individual users.

Data Protection Measures

Security Measures in Place

  • SSL encryption for all data transmission
  • Secure server infrastructure with regular updates
  • Strong password policies and authentication
  • Firewall protection and intrusion detection

Access Controls and Monitoring

  • Limited access on need-to-know basis
  • Regular monitoring and audit logs
  • Staff training on data protection practices
  • Regular security assessments and updates

Data Encryption and Storage

  • Encrypted database storage systems
  • Secure cloud infrastructure with redundancy
  • Regular encrypted backups
  • Data servers located in secure facilities

Breach Notification Procedures

In the unlikely event of a data breach, we will:

  • Notify authorities within 72 hours
  • Inform affected individuals promptly
  • Take immediate containment measures

Your Rights and Data Management

Your Privacy Rights

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Data Portability: Receive your data in a structured format

Additional Rights

  • Right to Object: Object to processing based on legitimate interests
  • Right to Restrict: Limit processing of your personal data
  • Right to Withdraw Consent: Revoke consent at any time
  • Right to Lodge Complaints: File complaints with supervisory authorities

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at info@hyralinwood.com or through our Contact page. We will process your request promptly and confirm completion within 30 days.